Usha is a veteran in the industry with more than 35 years of vast experience in healthcare and related industries, namely hospitals, insurers, third-party administrators, and insurance broking. With her integrated exposure within the employee benefits provider circle, she has acquired the knowledge and technical expertise to provide professional advice to clients on their benefits packages. Her vast network and interpersonal relationship with insurers further enhance her ability to negotiate and manage client portfolios effectively and build client trust and loyalty.
At Honan, she leads the employee benefits global and domestic teams and looks at the overall strategy of the team. The Honan team offers full-service capabilities for companies expanding into Malaysia. Acting as an extension of the client, Honan’s team of professionals guides clients from the designing of a competitive program to the implementation and management of the program, removing administration burden where possible and allowing for seamless management and quality client experience.
Usha is passionate about ensuring the sustainability of the benefits packages she proposes, as this is the biggest challenge faced by many employers due to the ever-increasing medical cost. Employee benefits in Malaysia is unique. Many companies see Malaysia as a great place to do business and offer comprehensive employee benefits programs to attract and retain talent.
Her strength lies not only in her ability to provide competitive benefits packages but also in her ability to analyze, identify and advise clients on cost-containment measures. She guided many large corporates to manage their benefits very cost-effectively and efficiently. Usha’s wealth of experience in the employee benefits space and world-class personalized client service are key reasons Honan maintains long and successful client partnerships.
Usha is passionate about fostering meaningful relationships with people and enjoys interacting with our global partners, and takes pride in building the trust that all global referrals will be provided with the best technical expertise and excellent service.
Usha loves traveling and enjoys meeting people. Her weekends are dedicated mostly to family time to spend with her children and grandkids.