Intending to conduct new business in Moldova? These business etiquette tips can help smooth the way for you.
Meetings – When attending a meeting, it is best to arrive on time although do not expect it to start or end on time! Greet the most important person present first and use a firm handshake. Most meetings have a written agenda with predetermined speakers to start and end the meeting.
Languages – In general, many Moldovans in a business environment will either speak English and/or French. It may be worth checking beforehand on the language to be used in case an interpreter could be needed.
Personal space – Moldovans tend to be close talkers and leave very little personal space between themselves. Direct eye contact is expected. There is no touching but they do tend to be animated speakers so remain calm!
Indirectness – They do not like to offend and will often tell you what they think you want to hear, rather than their true opinion. Try to phrase your questions carefully and be a good listener in order to get at the truth as far as possible.
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